ECNN aims to correct material factual errors fairly, clearly and without unnecessary delay. This policy applies as a network-level standard; individual publications may provide additional procedures.
What may be corrected
Corrections may address inaccurate names, dates, quotations, statistics, descriptions, captions, locations, legal status, attribution or other verifiable facts. Disagreement with analysis, editorial judgement or opinion does not by itself establish a factual error.
How to submit a request
Email info@goecnn.com and include the exact URL, headline, publication date, disputed statement, explanation of the alleged error and reliable supporting evidence. Identify your connection to the matter where relevant.
Assessment
The responsible team may review source material, contact the journalist or editor, seek additional evidence and invite a response from relevant parties. Complex, legal or safety-sensitive requests may take longer than straightforward factual corrections.
Possible outcomes
A confirmed error may be corrected in the article, caption, video description, social post or other relevant location. Material changes should normally include a correction or update note explaining what changed. Minor spelling or formatting edits that do not alter meaning may be made without a formal note.
Clarifications and updates
A clarification may be added where wording is technically accurate but materially ambiguous. An update may add later developments without implying that the original report was wrong. A correction should not be disguised as an update.
Removal and unpublishing
Complete removal is exceptional because it can damage the integrity of the public record. It may be considered where publication creates a serious and disproportionate risk, violates law, exposes protected personal information, relies on fabricated material or cannot be corrected adequately.
Social and distributed content
Where an error has spread through external platforms, ECNN should consider correcting the original post, publishing a new correction, or both, depending on platform functionality and the scale of the error.
Appeals
If you believe a correction request was not handled fairly, reply with additional evidence and clearly request editorial review. ECNN is not required to repeat a review where no new relevant information is provided.